Frequently Asked Questions

What type of dresses do you sell?

Just like the flagship shop in Pocklington, the majority of stock that we carry are full priced, made to order gowns.

How much are the dresses?

Our price range starts from £1400 to £3100.

Do I need to make an appointment?

We want every bride to enjoy a personalised experience with one of our bridal stylists, so we operate on an appointment-only basis. Walk-ins are always welcome, but if we are with a bride during a fitting, we will be happy to arrange an appointment for you at a later time.

Can I park near the shop?

Getting to Goldie's Bridal Normanton couldn't be easier. Many off-street car parks offer up to two hours of free parking and we’re conveniently located close to the motorway.

Who should I bring?

Bring your bridal dream team - up to four guests whose opinions you trust most! We know childcare can be a challenge, so little ones are welcome. However, many brides love treating their appointment as a chance to unwind, enjoy a Prosecco and soak up every moment of the bridal experience.

Do I have to pay for my appointment?

Our Boutique Appointment is £15 and includes a 90-minute private styling experience with one of our bridal consultants, along with complimentary tea and coffee. For brides looking to make the occasion even more memorable, our Signature Appointment is £25 and includes a two-hour private styling experience with Prosecco, tea and coffee for the bride and her guests. Please visit our booking page for full details.

How long will my appointment last?

Our Boutique Appointment lasts 90 minutes, giving you plenty of time to try on gowns and find your dream dress with your bridal stylist. If additional time is needed and available, we can extend your appointment or arrange a follow-up visit. For a more relaxed experience, our Goldie's Signature Appointment includes a full two hours dedicated to finding the one.

What shall I bring?

We recommend wearing comfortable underwear and a good strapless bra for your appointment. Please avoid fake tan, as it can transfer onto the gown. If you already have any special accessories you’d love to wear on your big day then bring them along! Trying everything together helps you picture your complete bridal look and makes those final decisions even more exciting.

How long should I allow to get my dress?

Each bridal designer has their own production timelines, but we recommend allowing around 12 months for your gown to be made and delivered. Don’t worry if your wedding is sooner as designers hold popular sizes in stock and may be able to offer faster delivery options. We’ll always do our best to help you find the perfect gown within your timeframe.

What’s the process when I have chosen the dress of my dreams?

Found the one? Congratulations! Once you've chosen your dream dress, we will guide you through the next steps. Your bridal stylist will take your measurements, confirm your order and discuss any available personalisations with you. From there, your gown will begin its journey with the designer. As soon as it arrives at the boutique, we will be in touch to welcome you back and arrange a collection.

Do you offer any seamstress services?

We work with trusted independent seamstresses who operate from their own studios, making the alterations process as convenient as possible.

How do I pay?

You may pay in full at the time, via card/cash/bank transfer. We also offer a payment plan with a 50% deposit and the remaining 50% is to be at 16 weeks. A full copy of the terms and conditions and payment plan can be explained by the consultant at the beginning of the appointment and of course at the point of sale.

Can I take pictures of the dresses?

Of course! We love seeing our brides share their favourite gowns and special moments from their appointment. Feel free to take photos and videos during your visit and don't forget to tag us and use #goldiesbridalnormanton so we can follow along with your dress journey.

Do you accept refunds or exchanges?

We allow plenty of time during your appointment to ensure you feel completely confident and excited about your choice before saying "yes" to your dress. As all of our gowns are made especially for you, we are unable to offer refunds or exchanges once an order has been placed. However, we understand that every situation is unique, so if you have any concerns, please speak to a member of our team and we’ll be happy to discuss them with you.

Can you help me on my wedding day?

Yes, we love these requests! We offer one of our consultants to help you into your dress and placement of the veil on your big day to ensure the dress is not something that is worrying you. This is charged £30 per hour.